Privacy Policy — How jpkok Protects Your Data
jpkok is committed to the privacy and security of every player on our platform. This policy explains what personal data we collect, why we collect it, and the measures we take to keep it safe.
Last updated: January 2026
Our Commitment to Your Privacy
This Privacy Policy describes how jpkok, operated at jpkok.org, collects, uses, stores, and protects the personal information of users who access or use the jpkok online casino and sports betting platform. By registering an account or using the platform in any capacity, you acknowledge that you have read and understood this policy and consent to the collection and use of your information as described herein.
jpkok processes personal data only to the extent necessary to deliver our services, comply with applicable legal and regulatory obligations, and protect the security of our platform and its users. We do not sell your personal data to third parties, and we do not use your data for purposes unrelated to the jpkok platform. This policy should be read alongside the jpkok Terms and Conditions, which together govern your use of the platform.
🔒 Your data is encrypted in transit and at rest. jpkok uses SSL encryption across all sessions. We collect only what is necessary to operate the platform and comply with applicable regulations. You may request access to, correction of, or deletion of your personal data at any time by contacting jpkok support.
What Information jpkok Collects
jpkok collects personal information in several ways: directly from you when you register, deposit, or contact support; automatically when you use the platform; and in some cases from third-party identity verification or payment processing partners. The categories of information collected are described below.
When you register, we collect your full name, date of birth, Bangladesh mobile number, email address, and the account credentials you create. This information is required to verify your identity, comply with age verification requirements (21+), and maintain account security. We may also request a copy of a government-issued identity document such as a national ID card or passport as part of the KYC verification process.
jpkok records information related to your deposits and withdrawals, including the payment method used (such as bKash, Nagad, Rocket, Upay, Visa, or Mastercard), transaction amounts, and transaction reference numbers. Full payment card numbers and mobile banking PINs are never stored by jpkok — payment processing is handled by the respective payment provider using their own secure infrastructure.
When you access jpkok, we automatically collect technical information about your device and session, including your IP address, device type and operating system, browser type, session duration, pages visited, and in-platform actions such as bets placed and games launched. This information is used to ensure platform security, detect fraud, and improve the experience for Bangladesh-based users.
If you contact jpkok customer support — whether by email, live chat, or in-platform message — the content of that communication is recorded and stored. These records are used to resolve your query, maintain a history of account activity for dispute resolution, and improve the quality of our support service.
How jpkok Uses Your Information
jpkok uses the personal information we collect for clearly defined purposes. The table below sets out the primary purposes for which your data is processed and the category of data involved in each case.
| Purpose | Data Used |
|---|---|
| Account registration and identity verification (KYC) | Name, date of birth, mobile number, email, identity documents |
| Processing deposits and withdrawals | Payment method details, transaction amounts, reference numbers |
| Fraud detection and platform security | IP address, device data, session logs, betting patterns |
| Customer support and dispute resolution | Communication records, account history, transaction records |
| Responsible gaming compliance | Deposit history, session duration, self-exclusion status |
Why We Are Entitled to Process Your Data
jpkok processes your personal data on the following legal bases. Each processing activity is tied to at least one of these grounds, and jpkok does not process personal data without a valid legal basis.
Processing your account registration details, payment information, and gameplay records is necessary to fulfil the contract between you and jpkok — that is, to provide the betting and casino services you have signed up to use. Without this processing, jpkok cannot operate your account or provide its services.
jpkok is required to collect and retain certain data to comply with applicable anti-money laundering regulations, age verification requirements, and fraud prevention obligations. This processing is mandatory and cannot be opted out of while you hold an active jpkok account.
jpkok processes certain technical and behavioural data — such as session logs, device identifiers, and betting patterns — on the basis of legitimate interest in maintaining the security and integrity of the platform, detecting and preventing fraud, and ensuring responsible gaming tools are applied appropriately where account behaviour warrants it.
When and With Whom jpkok Shares Your Data
jpkok does not sell your personal data to third parties. Your data is shared only in the specific circumstances described below, and only to the extent necessary for the stated purpose. All third parties with whom jpkok shares personal data are required to handle that data securely and in accordance with applicable data protection standards.
jpkok works with a small number of trusted third-party service providers who assist in delivering platform services. These include payment processing partners (such as bKash, Nagad, and card payment processors), identity verification providers, and platform infrastructure providers. These partners receive only the data they need to perform their specific function and are contractually prohibited from using that data for any other purpose.
jpkok may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities when required to do so by applicable law, court order, or in response to a lawful request. jpkok will not disclose data to authorities beyond what is legally required, and where permitted by law, will seek to notify you of such a disclosure.
jpkok will never sell, rent, or trade your personal data to marketing companies, data brokers, or any other commercial third party. Your data is used exclusively to operate your jpkok account and deliver the platform's services.
How jpkok Protects Your Personal Data
jpkok implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and jpkok's servers is protected by SSL encryption. Passwords are stored in hashed form and are never accessible in plaintext by jpkok staff. Access to personal data within jpkok is restricted on a need-to-know basis, and all staff with access to personal data are subject to confidentiality obligations.
While jpkok takes all reasonable steps to protect your data, no internet-based service can guarantee absolute security. You play a role in keeping your account secure: use a strong, unique password for your jpkok account, do not share your login credentials with anyone, and log out when using a shared or public device. If you believe your account has been accessed without your authorisation, contact jpkok support immediately.
How Long jpkok Keeps Your Data
jpkok retains personal data for as long as your account is active and for a period thereafter as required by applicable legal and regulatory obligations. Account registration data, transaction records, and KYC verification documents are retained for a minimum period following account closure to comply with anti-money laundering and financial record-keeping requirements. Once the applicable retention period has expired and there is no legal basis requiring continued retention, your personal data will be securely deleted or anonymised. You may request earlier deletion of your data by contacting jpkok support, subject to any legal obligations that require us to retain certain records regardless of your request.
Your Data Rights as a jpkok User
As a user of the jpkok platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact jpkok support from the email address associated with your account. jpkok will respond to all valid requests within a reasonable timeframe and will not charge a fee for exercising your rights in ordinary circumstances.
You have the right to request a copy of the personal data jpkok holds about you. Upon a valid access request, jpkok will provide a summary of the categories of personal data held and the purposes for which it is processed, subject to any applicable legal restrictions on disclosure.
If you believe that any personal data jpkok holds about you is inaccurate or incomplete, you have the right to request its correction. Some corrections — such as changes to your registered name or date of birth — may require you to provide supporting documentation as verification.
You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where you object to processing and there is no overriding legitimate interest. Note that jpkok may be required by law to retain certain records even following a deletion request, in which case jpkok will inform you of the data it is legally obliged to retain.
Where jpkok processes your personal data on the basis of legitimate interest, you have the right to object to that processing. jpkok will consider your objection and will cease processing unless there are compelling legitimate grounds that override your interests, or the processing is necessary for the establishment, exercise, or defence of legal claims.
Cookies and Tracking Technologies
jpkok uses cookies and similar tracking technologies to operate the platform, remember your session preferences, maintain login state, and collect the technical usage data described in this policy. Cookies are small text files stored on your device by your browser at the instruction of the jpkok platform. They do not contain executable code and cannot access other files on your device.
Most browsers allow you to control cookie settings, including blocking or deleting cookies. However, disabling cookies may affect the functionality of the jpkok platform — for example, you may not be able to remain logged in between sessions or access certain features. jpkok does not use cookies to serve third-party advertising or to track your activity on websites outside of jpkok.org.
Protection of Underage Users
jpkok is strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If jpkok becomes aware that personal data has been submitted by or on behalf of a person under 21, that data will be deleted and the associated account will be closed immediately. If you are a parent or guardian and believe your child has registered or attempted to register on jpkok, please contact jpkok support immediately so the matter can be investigated and resolved without delay.
Changes to This Privacy Policy
jpkok may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or our data processing practices. When we make material changes, the updated policy will be published on this page with a revised effective date. We encourage you to review this policy periodically. Your continued use of the jpkok platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you object to any changes, you should stop using the platform and may close your account by contacting jpkok support.